• Cooling India
  • Jul 15, 2016

A Boon For The Field Technicians

The Sporlan app includes a guided mode and expert mode to aid the different skill levels of technicians...

Modern Software are easing our jobs at every quarter of life. They are also helping us to reduce the time for completion of jobs. Thus, ultimately they are instrumental in leading to savings in terms of man-hours, material inventory and tools occupancy and so on. The trend has come to the HVACR industry too.

  Recently, Sporlan Division of Parker Hannifin Corporation, which is globally well known in motion and control technologies, has launched the Sporlan Refrigeration Troubleshooting App. It has been designed to assist field technicians of all skill levels with troubleshooting components of a Direct Expansion (DX) refrigeration system. Now its full version has been released and available for download for both Apple and Android devices.


  The app includes a guided mode and expert mode to aid the different skill levels of technicians. For the less experienced technician, the guided mode in the app walks the user through a series of questions with only ‘Yes’ or ‘No’ answers leading the user the correct action required. The questions follow flow diagrams that were created to cover all aspects of a direct expansion refrigeration system. For the more experienced technician, the expert mode breaks down troubleshooting into 6 sections to quickly get to the root cause of the problem. The app allows users to go through the troubleshooting process, get to a corrective action and capture any notes including pictures, videos, voice memos and text.

  The app received the 2016 AHR Expo Innovation Award Honorable Mention for the Software Category. The annual awards competition honours the most inventive and original HVACR products, systems and technologies showcased at each year’s AHR Expo. Winners are selected by a panel of third-party ASHRAE member judges – who evaluate all award entries based on innovative design, creativity, application, value and market impact.

  Steve Schuster, Food Retail Market Manager, commented, “Service companies spend countless hours troubleshooting refrigeration systems. By reducing the amount of misdiagnosed problems, time and money can be saved, helping the service company’s bottom line. Users can become more efficient and accurate with their troubleshooting skills by acquiring the information that will help reach a diagnosis quicker and more accurately.”