Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company is expanding its existing in-home assessment program and providing new virtual, phone and web options for customers through its ‘Home Energy House Call’ program.
Through education and awareness of energy use, their energy specialists help customers find ways to save energy and money by being more efficient. Customers receive a free energy efficiency kit, a customized usage report, low-cost tips and expert recommendations to help them see energy savings.
For the virtual and phone assessments, an energy specialist analyzes customers’ total home energy usage and checks the efficiency of their appliances and heating/cooling systems. The self-guided online assessment generates customized savings recommendations based on customer responses.
Based on the information collected, Duke Energy’s experts give customers a customized report detailing steps they can take to increase efficiency and lower their energy bills.
Along with the free assessment report, customers also receive a free energy efficiency kit in the mail that includes bathroom aerators, weatherstripping, water heater insulation pipe wrap and a furnace filter whistle that can be self-installed to see immediate savings.
